FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions (FAQ)

How do I determine my size?
Our sizing charts can be found on every product page. We recommend you choose the correct size based on your actual body measurements. If you have any questions, please feel free to contact our customer service team and we will be happy to assist you.

How can I pay for my order?
We accept a variety of payment methods, including credit card, debit card, PayPal, etc. At checkout, you can choose your convenient payment method to pay.

When will my order be shipped?
Generally speaking, orders will be shipped within 2 days after order confirmation. You will receive a confirmation email with order tracking information so you can track the status of your order at any time.

How can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible after order confirmation. Due to the speed at which orders are processed, we cannot guarantee that we will be able to modify or cancel an order after it is confirmed. But we will try our best to meet your needs.

How can I return or exchange an item?
If you are not satisfied with the item you received or need to exchange the size, please contact us within 30 days and we will provide you with a refund or exchange. Please note that items must be in pristine, unused condition and have all original tags and packaging.

Do you offer international shipping?
Yes, we offer worldwide shipping. No matter where you are, we can provide you with fast and reliable delivery service